I do not use their laundry facilities, but have been bringing my dry cleaning there for 10 years. I actually moved to Quincy from Brighton 3-1/2 years ago, but still go there as I could not find anyone that does a better job. I still work in Brighton and the fact that they are open 7am to 10pm every day still makes it convenient for me to drop off my dry cleaning before or after work and it is always ready within two days. If brought in on a Tuesday it is ready first thing Thursday. Staff is nice. The various ladies are nice and the guy John is always friendly and helpful. One small issue is two of the younger guys that work the counter. They can be a little surly and unfriendly at times, but hey, it's just dry cleaning. Still, almost said something to one of them once as he was kind of rude and acts like you are annoying him and he's doing you a big favor. I figure after 10 years I should be treated a little better, but when you see the volume of clothes being processed there, you know they have to be doing something right. High marks for efficiency, cleanliness and reasonable price.
Please stay away. I brought a bridesmaid dress to be altered and was charged $135 and was given back a damaged dress with subpar alterations. Service requested: Adjust straps - straps were damaged, broken and missing stones.Hem bottom - fineTake in - dress was still too bigLiterally in tears I took my dress to a different seamstress who told me that the alterations were so poorly done that I should go back to Brighton Laundry & Dry Cleaners and ask for a refund. When my husband and I politely and calmly tried to explain our disappointment we were told that we couldn't get a refund and that the straps of the dress were already broken. Of course this was not true and there was no way to reason with them. Realizing the conversation wasn't going anywhere we again calmly and politely retrieved the dress and exited the establishment. Brighton Laundry & Dry Cleaners Motto = the customer is always wrong.
I have been coming to this laundromat for past 2 years and spend $40 each week. That equates to over $2,000 a year. Today while I was loading the laundry into dryer, one of the workers told me to move my clothes because she needed it. That she was busy. I told her that I am the customer and there was nothing staying that the dryer was taken. I ended up moving my laundry because I did not want to make a big fuss. But this left me upset and disappointed that I willingly come to this laundromat when there is one closer to my home and is mistreated. I too, am busy. Sadly, I guess it is time stop going to Brighton Laundry & Dry Cleaners as they do not value their regular patrons.
VERY NICE PLACE TO DO LAUNDRY ALL YEAR ROUND EXCEPT HOLIDAYS
Best dry cleaner Ive ever been too. Best prices, super accomading time-wise. Maria works miracles with my tailoring and dry cleaning. Thank you so much for being awesome!
Brighton Laundry & Dry Cleaners is a Canadian Laundry based in Brighton, Newfoundland and Labrador. Brighton Laundry & Dry Cleaners is located at 430 Washington St, Brighton, MA 02135, USA, Brighton, Newfoundland and Labrador 02135, Canada.
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